About Us
Rest assured, your gas engineer with Shropshire Gas is worth your investment and won't overcharge you. Though we are one of Shropshire’s largest independent heating companies, we focus our time and resources on delivering the best gas engineering services to the people of Shropshire, as we're not a national company.
Our History
From our humble origins back in the 1970s, we have steadily grown into becoming the region's leading gas service provide, currently offering comprehensive cost-efficient services to over 6,000 properties in Shropshire alone. In almost forty years, we have added a variety of complimentary services to our portfolio, such as fireplaces, stoves, oil, drainage and electrical work.

The Early Years
Shropshire Gas was founded by Malcolm Carter in 1979, based near Market Drayton. The company was the first in the region to rival British Gas, and to develop ‘Service Care’, a central heating and boiler breakdown insurance cover plan. During our early years we took and responded to 400 service calls. Today we take and respond to 400 service calls every week. That’s how much we’ve grown, and a testament to our continuing success. It’s what allows us to continue providing stellar gas engineering services at low prices.
14 years later we were recognised with a commendation for 'outstanding performance' following a Comprehensive Performance Assessment by a government audit commission. We were rewarded with a new five-year contract with ‘Severnside’ as their preferred partner, and we were selected twice as the preferred contractor for Meres and Mosses Housing before achieving full partnership status.
Further challenge came from demand in the private sector. In 2011, Shropshire Gas relocated its head office to Telford.
With our continued success we expanded further, we employed a dedicated team of specialists in every aspect of heating services. They worked well together and secured our title as the region’s leader in gas, oil and multi-fuel heating services.
This allowed for rapid expansion into the entire Shropshire homeowners market and working contracts for property and estate agents, private and social landlords, and even the national insurance companies Domestic and General and Aria Assistance, as well as the energy company Eon.
With our continued success we expanded further, we employed a dedicated team of specialists in every aspect of heating services. They worked well together and secured our title as the region’s leader in gas, oil and multi-fuel heating services.
This allowed for rapid expansion into the entire Shropshire homeowners market and working contracts for property and estate agents, private and social landlords, and even the national insurance companies Domestic and General and Aria Assistance, as well as the energy company Eon.
Our Directors
Shropshire Gas's directors are still heavily involved in our day-to-day activities and, supported by a dedicated team of skilled engineers, technicians and administrators, they are proactively committed to driving forward the company's continued expansion and diversification - reaching more of the regions homes and businesses with cost-effective, efficient and reliable services.
Malcolm Carter
Director
Malcolm founded the company in 1979 after extensive training at British Gas. He utilised these skills to develop the Shropshire Gas brand into the region’s market leading gas service provider. Today Malcolm is responsible for business strategy, development and marketing. As well as chairing the company’s charity initiative he is patron of the Sarah Carter Edwards Trust.
“At Shropshire Gas we aim to be recognised as the most innovative and flexible provider of essential gas services. We are the first choice for thousands of customers across the region. Our continued focus on understanding and providing what our customers want, has helped us achieve the excellent performance that we are proud of.” - Malcolm Carter.
Jim Walton
Director
Jim joined the company in 1993 after many years working for Nelsons on registered social landlord contracts (RSL). Following a variety of general management roles, he was promoted to Partner in 1999, then appointed Director in 2002. His responsibilities today include sales, logistics and RSL contract management.
“At Shropshire Gas we are committed to operating our business to the highest standards of safety, reliability and efficiency. Thanks to the skills, enthusiasm and dedication of our team we have achieved a great deal. Our robust performance underpins our confidence that we will continue to be regarded as the region’s premier gas service provider.” Jim Walton.
Tom Murray - Director
Director
Tom joined the company in 1987. After 12 years holding various operational positions he was promoted to Partner in 1999. He was then appointed Technical Director in 2002. His responsibilities today include retail operations and, contract management, with a special focus on customer service.
“At Shropshire Gas we have an ethos of delivering outstanding customer service. We give value for money and provide efficient, cost effective products and services. Our passion for customers and pride in their satisfaction is central to the way we work. Delivering a truly distinctive service forms the corner-stone of what we do at Shropshire Gas.” Tom Murray.
Always taking the safe option

We are accredited by the Contractors Health and Safety Assessment Scheme (CHAS). and all of our gas engineers are encouraged to consider the safe option at all times.
Whether they’re installing a boiler or liaising with other contractors, we’re always considering the needs of our customers whether they’re elderly, children, people with special needs or anything else.
The regulations we adhere to...
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Management of Health and Safety Regulations 1999
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Personal Protective Equipment at Work (PPE) Regulations 2002
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Provision and Use of Work Equipment 1998
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Noise at Work Regulation 1989
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Manual Handling Operations Regulations 1992
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Construction Design and Management Regulations 1994
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Construction (Health, Safety and Welfare) Regulations 1996
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Workplace (Health, Safety and Welfare) Regulations 1992
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Health and Safety (Display Screen Equipment) Regulation 1992
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Fire Precautions (Workplace) Regulations 1997
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Health and Safety at Work Act 1974
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Construction (General Provisions ) 1996
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The Provision and Use of Work Equipment Regulations 1992
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The Manual Handling Operations 1992
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Electricity Supply Regulations 1988 (as amended)
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Electricity Supply Regulations (Amendment) Regulations 1990
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Electricity at Work Regulations 1989
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Current Edition of IEE Regulations (BS7671) including all amendments thereto
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The Health and Safety at Work Regulations 1998
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The Management of Health and Safety at Work Regulation 1992
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The COSHH Regulations 1988
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The Gas Safety (Installations and Use) Regulations 1988 and revisions thereto
Work with us
We are currently recruiting gas service engineers and installers who are dedicated to providing the high quality services our customers and clients expect. We are seeking enthusiastic recruits to bring forward their own ideas and contribute to our team. We encourage you to take responsibility and get involved - we underline our confidence in our staff by applying a non-bureaucratic management style.


Training
We take pride in our ability to provide young people and new entrants into the industry with a route in to long-term employment in a progressive gas maintenance company.
The Community
We also engage in a number of charitable activities in Shropshire via the Shropshire Gas Charity Initiative. This has raised and donated many vital funds for community organisations and associations over the last 24 years, with the aim of changing the lives of young people through direct charitable donations plus additional support in covering the initiative's administration expenses.
The company directors want to change the lives of young people through direct charitable donations. We also cover the management expenses, administration and stationery. The price of everything is negotiated, so if it can be obtained for a lower cost or even free, it will be, so that every pound raised goes towards making lives better.
Supporting Local Sport
Shropshire Gas is proud to support local sports teams and recognises the positive role that they play in promoting the health and well-being of people and their communities.
Those who've benefitted include
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Priorslee Primary Academy School
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Market Drayton Town Football Club
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Market Drayton Tigers Football Club
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Festival Centre Market Drayton
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Hope House Children’s Hospice
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Severn Hospice
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The Donna Louise Trust
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The Grove School, Market Drayton
And many more local groups...


